Official SupportBIASBOYFX
Need help with BIASBOYFX?
Send us a message with a clear description of the issue. Including the feature, currency pair, timeframe, device type, and any error message can help us understand the problem.
Support Topics
What we can help with
Mobile App Support
For problems with FX Strength, Daily Bias, Market Chart, Market Timing, Risk Calculator, app loading, or other mobile-app functionality.
Price Alerts & Notifications
For help with creating, editing, deleting, or receiving personal price alerts and push notifications.
Market Data
Report delayed, unavailable, or unexpected market information shown in the BIASBOYFX app or website.
Privacy & Data Requests
Ask questions about how app data is handled or request access, correction, or deletion where applicable.
When Contacting Support
Help us identify the issue
When relevant, include the feature you were using, the currency pair and timeframe, your device platform, what you expected to happen, what actually happened, and a screenshot of the issue. Please do not send passwords, brokerage credentials, private keys, or other sensitive financial-account information.
Important
Market intelligence, not trade execution
BIASBOYFX provides market intelligence, analytical tools, alerts, and educational information. Support cannot place, modify, or close trades on your behalf and does not provide personalized investment advice.
Privacy
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